List all Tickets

List all Help Desk tickets by passing the required ticket information.
List all Tickets
 last updated: 
January 31, 2022

While updating a ticket, you'll need to pass the sd-api-key and sd-dashboard-user-email in the header.

ENDPOINT

  1. GET /v1/ticket/

RESPONSE

  1. {
  2.     "total": "2",
  3.     "data": [
  4.         {
  5.             "id": "3553",
  6.             "subject": "Ticket Subject",
  7.             "description": "Ticket Description",
  8.             "status": "solved",
  9.             "type": "incidents",
  10.             "priority": "high",
  11.             "canBeSolved": false,
  12.             "createdAt": "2022-01-31T21:22:49Z",
  13.             "modifiedAt": "2022-01-31T21:31:59Z"
  14.         },
  15.         {
  16.             "id": "3552",
  17.             "subject": "Ticket First",
  18.             "description": "Ticket First",
  19.             "status": "solved",
  20.             "type": "question",
  21.             "priority": "low",
  22.             "canBeSolved": false,
  23.             "createdAt": "2022-01-31T21:22:49Z",
  24.             "modifiedAt": "2022-01-31T21:31:59Z"
  25.         }
  26.     ]
  27. }