List all Tickets

When retrieving tickets, you'll need to pass the sd-api-key and sd-dashboard-user-email in the header.

ENDPOINT

1. GET /v1/ticket

FILTERS

The table below describes various filters that can be passed as query parameters to narrow the response.

RESPONSE

1. {
2.   "total": "7",
3.   "data": [
4.     {
5.       "id": "18542",
6.       "subject": "Message from Justin Testin",
7.       "description": "testing the answer bot",
8.       "status": "closed",
9.       "type": "tasks",
10.       "priority": "",
11.       "canBeSolved": false,
12.       "createdAt": "2022-06-28T22:51:41Z",
13.       "modifiedAt": "2022-07-06T21:01:58Z",
14.       "latestComment": null,
15.       "cc": [],
16.       "accountId": "",
17.       "personId": "",
18.       "mode": ""
19.     },
20.     {
21.       "id": "15340",
22.       "subject": "Testing updating a ticket via API",
23.       "description": "Testing updating a ticket via API",
24.       "status": "closed",
25.       "type": "tasks",
26.       "priority": "normal",
27.       "canBeSolved": false,
28.       "createdAt": "2022-06-16T22:09:07Z",
29.       "modifiedAt": "2022-06-23T23:01:20Z",
30.       "latestComment": null,
31.       "cc": [],
32.       "accountId": "",
33.       "personId": "",
34.       "mode": "test"
35.     }
36.   ]
37. }

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