Upload an Attachment

While uploading an attachment, you'll need to pass the sd-api-key and sd-dashboard-user-email in the header.

ENDPOINT

1. POST /v1/ticket/:id/file

REQUEST

1. curl --location --request POST 'https://test-api.solidfi.com/v1/ticket/file' \
2. --header 'sd-api-key;' \
3. --header 'sd-dashboard-user-email;' \
4. --form 'attachment=@"/path/to/file"'

RESPONSE

1. {
2.     "token": "2GC43itXibOsggnLYID7EP6fA"
3. }

Now that you have the fileToken, you can pass that In the request body when you Update the Ticket, as follows:

ENDPOINT

1. PATCH /v1/ticket/:id

REQUEST

1. {
2.   "status": "open",
3.   "comment": {
4.     "body": "ticket update",
5.     "fileToken": "2GC43itXibOsggnLYID7EP6fA"
6.   }
7. }

RESPONSE

1. {
2.     "id": "31766",
3.     "subject": "Re: Ticket via API",
4.     "description": "Testing API ticket comments.",
5.     "status": "open",
6.     "type": "incidents",
7.     "priority": "",
8.     "canBeSolved": false,
9.     "createdAt": "2022-09-01T19:49:29Z",
10.     "modifiedAt": "2022-09-01T20:07:01Z",
11.     "latestComment": null,
12.     "cc": [],
13.     "accountId": "",
14.     "personId": "per-c1df28cb-a889-41ea-9ab3-6b33c8985c0f",
15.     "mode": "live"
16. }

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