Add Ticket Comments

Adds comments to a Help Desk ticket by passing the required ticket information
Add Ticket Comments
 last updated: 
September 1, 2022

While retrieving a ticket, you'll need to pass the sd-api-key and sd-dashboard-user-email in the header.

ENDPOINT

  1. POST /v1/ticket/:id/comment

REQUEST

  1. {
  2.   "body": "Comment text"
  3. }

RESPONSE

  1. {
  2.   "id": "8532774679835",
  3.   "ticketId": "31766",
  4.   "name": "Justin",
  5.   "body": "Comments text",
  6.   "fileUrl": "",
  7.   "createdAt": "2022-09-01T19:49:55Z"
  8. }