List Ticket Comments

Retrieves a Help Desk ticket's comments by passing the required ticket information
List Ticket Comments
 last updated: 
September 1, 2022

While retrieving a ticket, you'll need to pass the sd-api-key and sd-dashboard-user-email in the header.

ENDPOINT

  1. GET /v1/ticket/:id/comment

RESPONSE

  1. {
  2.   "total": "2",
  3.   "data": [
  4.     {
  5.       "id": "6668489549723",
  6.       "ticketId": "15336",
  7.       "name": "John Doe",
  8.       "body": "Ticket submitted using API in Postman. Just testing.",
  9.       "fileUrl": "",
  10.       "createdAt": "2022-06-16T21:55:01Z"
  11.     },
  12.     {
  13.       "id": "6668553574427",
  14.       "ticketId": "15336",
  15.       "name": "Justin",
  16.       "body": "This is a reply from Solid.\n\nThanks,\n-Justin",
  17.       "fileUrl": "",
  18.       "createdAt": "2022-06-16T21:56:02Z"
  19.     }
  20.   ]
  21. }